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Heat Pumps - Pipe & Cable
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Experts in the field

Pipe & Cable have been designing and installing air and ground source heat pumps for residential properties since 2017. During this time we have worked with most major heat pump manufacturers and undertaken product training on most. This has given us great understanding on product quality and functionality. We aim to use this experience to ensure systems we install are reliable, quality and run in the most efficient way possible.

It is important to us that system we install are quality and reliable to ensure when you need heating during the colder months, that our systems perform.

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air source heat pump fitted outside

We can help you

As heat pumps are becoming a major heating solution throughout the UK, there is a lot of information and disinformation available, some of which can be a frustrating read for a professional!

Our approach is clear factual information, complete understanding in design and functionality which we aim to translate to clients for a clear understanding of the ins and outs of how a heat pump system works.

Please feel free to get in touch and ask questions, we are happy to help you understand the benefits to making the change to a heat pump solution.

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Worker in red servicing a heat pump

Our Installation Process

Your Enquiry

You may have contacted us directly, or we may have contacted you following an enquiry through a third party. Either way we’re committed to providing you with the best solutions at an affordable cost.

Free Survey

We’ll arrange for one of our experienced engineers to undertake a free survey of your current system to assess what options are available before providing our recommendations.

Recommendations

We will provide you with our recommendations on both products, and system choice to ensure you have full knowledge that you are making the right decision.

Your Quotation

We’ll send a fixed-price quote outlining the work and what is included. If satisfied, simply confirm your order via phone or email, and we will schedule a convenient installation date.

Installation & Commissioning

Our experienced engineers aim to provide a quality installation, keeping disruption to a minimum and working efficiently to ensure work duration is kept swift and punctual.

Registrations & Certification

Once the installation is complete, we will register your products for warranties where required, complete certifications and provide a handover folder containing all information.

Support & Servicing

We are committed to ensuring that you receive the necessary after sales support to ensure your new system is working well following installation.

Future Servicing

We’ll be in touch to schedule future servicing appointments and provide any pertinent information you may need. We’re on hand to help wherever we can.

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Mrs Rebecca R, Cambridge

The work was carried out very quickly and efficiently, and Ben kept us informed as work progressed. He also came up with a really neat solution to a problem relating to the routing of the condenser pipe. We requested an extra job and this was carried out within the timeframe of the original project, again to a very high standard and with a very reasonable additional cost. Communication from Jon was fantastic throughout. Aftercare has also been outstanding.

Mr Roger T

Work completed with care and efficiency (roof access undertaken without cost of scaffolding). Brief return visit required to complete some making good of opening in ceiling for new boiler flue. Very pleased with product and overall service.

Mr Jamie D, Cambridge

We are very happy with the work performed by John and Ben. They responded quickly to our enquiry and provided clear quotations and advice regarding our options. The work was performed professionally, on time and to a high standard. Our boiler and new shower are working well. We will look to Pipe and Cable for plumbing and electrician work in the future.

Mrs Jacqueline W

The work was carried out when promised in a timely and professional manner. Jon was easily contactable and always returned my calls/e-mails promptly. The boiler also came with a 10 year guarantee and was competitively priced compared with other quotes we obtained. We were also kindly accommodated in a short timescale as we had no working boiler.

Mrs Aiora Z

Pipe&Cable installed a new combi boiler, thermostat and all radiators in a 2 bed house, thermostatic shower, did some electric fixes, and removed old heating devices. They did an Excellent job and finished on time, even hours before the estimated completion time. They paid good attention to detail, such as to minimise redecoration needs, it was easy to discuss options with them, gave a lot of information and also further useful ideas. The system works very well. I cannot recommend them highly enough.

Mr Graham W, Great Shelford

I was in a pickle as my existing central heating boiler had been condemned. Pipe and Cable had been recommended to me and they willingly worked all day Sunday and late into the evening on other days to get my system installed in 3 days, from scratch. No messing about, no half days here and there; they got stuck in and did the job in super-quick time. They could not have been more helpful. Very friendly and polite and always conscious about cleaning up as they went along. Professional work and very competitive too, which was an additional bonus. A really great team. Highly recommended.

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Visit our FAQs section for quick answers to common questions.

FAQ’s
call
01638 490831
Contact Us
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63 Baker Drive, Burwell Cambridge CB25 0AB